How it works
From a design and an audience to the mailbox in about two weeks
A direct mail order with us has four steps: pick the piece and see the price, add the design and the audience, approve an itemized proof, and we print, presort and enter the mail within two business days. Delivery follows the USPS class you chose: one to five business days First-Class, three to ten Marketing Mail, three to seven EDDM.
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1
Pick the piece
Postcard, EDDM, letter or self-mailer. Choose a size and a mail class, and see the price per piece before you do anything else.
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2
Add the design and the audience
Upload a PDF or use a template. Upload your list, buy one, or pick carrier routes on the map. We clean the addresses and confirm the count.
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3
Approve the proof
A digital proof with the address block and indicia in place, and an itemized price: printing, processing, postage. Nothing prints until you say so.
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4
We print, mail and report
In the mail within two business days. Delivery scans by ZIP and day, and every response tracked to the drop that produced it.
Step 1: pick the piece and see the price
Start on the pricing page or with the calculator on any service page. Choose a format (4×6 to 6×11 postcards, 6.25×11 or 8.5×11 EDDM, letters in #10 windows, tri-fold self-mailers), a quantity and a postage class, and the per-piece and total cost appear before you upload anything. If you are not sure which piece fits, the industry pages describe what works in your field, and the quote form accepts "not sure yet."
Step 2: add the design and the audience
Upload a print-ready PDF, edit one of our templates, or ask for custom design ($149 for a postcard). Every file is preflighted free: bleed, resolution, color, fonts and USPS clear zones. For the audience, upload a spreadsheet, buy a targeted or saturation list with a count before you pay, or choose carrier routes for EDDM on the map. Uploaded lists go through CASS, DPV, NCOA and de-duplication, and we tell you how many pieces will actually mail.
Step 3: approve the proof and the price
You receive a digital proof of both sides with the address block, indicia and barcode zone in place, and an itemized price: printing and processing, postage, and any options. Nothing prints until you approve. Printed proofs are available on request, and a first-time customer can request a sample pack before ordering.
Step 4: we print, mail and report
Standard jobs are printed, addressed, presorted and entered at the USPS within two business days of approval; EDDM is bundled, slipped and delivered to the right post office. Every piece carries an Intelligent Mail barcode, and delivery scans are reported by ZIP and day. Campaigns with tracking numbers, QR codes and landing pages get a response report after each drop. Reordering the same mailing is two clicks, and the list is re-run through NCOA before every drop.
What you never have to do
- Get a bulk mail permit or pay annual mailing fees
- Buy presort software or an addressing machine
- Fill out a postage statement or a facing slip
- Drive trays to the Business Mail Entry Unit
- Guess whether a design meets USPS rules
- Pay for postage twice because a list was not move-updated
Answers
Process questions
What do I need to start a direct mail order?
A design (yours, a template, or one we make), a mailing list or a set of EDDM routes, and a choice of size and mail class. Upload the design and the list, or tell us the routes, and we send a proof and a count before anything prints.
What file format do you need for the artwork?
A PDF at 300 dpi in CMYK with 0.125 inch of bleed and fonts embedded is ideal. We also accept Adobe files, high-resolution JPG and PNG, and Canva exports. Everything is preflighted free of charge and we tell you exactly what to fix if something is off.
Do I get to approve a proof?
Yes, always. A digital proof of the front and back, with the address block and indicia in place, is sent before production and nothing prints until you approve it. A printed proof mailed to you is available on request.
How do I know the mail was delivered?
Every piece carries an Intelligent Mail barcode that USPS equipment scans as it moves through the network. We report the scans by ZIP code and day, so you can see when the bulk of the mailing hit mailboxes and time your follow-up.
Can I reorder the same mailing?
Yes. Every job is saved with its design, list and settings, so a repeat drop is two clicks. The list is re-run through NCOA before each drop so movers are updated.
Get a quote in minutes
Tell us what you want to mail. We will price it today.
Send the size, the quantity and where it is going. You get a written all-in quote — printing, mail processing and postage — usually within a business hour, with no obligation.